Shipping Information

Are you still shipping to Europe?

Do I have to pay duties?

How long will it take for my order to arrive?

How much does shipping cost?

Why is my country no longer listed?

Will my parcel be delayed at the border?

How do I send back a return?

Covid-19 Update

Are you still shipping to Europe?

Yes, we’re still shipping to Europe.

Do I have to pay duties?

Stance is covering all duties, so you do not have to pay any additional duties when your order arrives. All taxes are included within the price you see, and you will not incur any additional costs. Orders sent to Turkey, Norway, Iceland, Switzerland will need to pay duties on arrival, the customer must pay these duties, these are not Stance's responsibility.

How long will it take for my order to arrive?

Our UK based warehouse team will ship your order within 1 working day and then pass it over to our courier network. We will either deliver your order with Deutsche Post or FedEx. Once your order is shipped you’ll receive a tracking number. Our current shipping times from dispatch are 3 to 10 working days.

How much does shipping cost?

Delivery costs to Europe can be seen in the table below. All delivery timings are based on working days. Each timing is an estimate. 

Country	Standard Delivery (3 -10 days)	Courier
Germany	€6,99	DEUTSCHE POST/DHL/DPD
France	€7,99	FEDEX/DPD
Netherlands	€7,99	DEUTSCHE POST/DHL/DPD
Italy	€7,99	FEDEX/DPD
Spain	€7,99	FEDEX/DPD
Belgium	€7,99	FEDEX/DPD
Ireland	€7,99	FEDEX/DPD
Austria	€7,99	FEDEX/DPD
Switzerland**	€9,99	DEUTSCHE POST/DHL/DPD
Croatia	€7,99	FEDEX/DPD
Czechia	€7,99	FEDEX/DPD
Estonia	€7,99	FEDEX/DPD
Hungary	€7,99	FEDEX/DPD
Latvia	€7,99	FEDEX/DPD
Lithuania	€7,99	FEDEX/DPD
Luxembourg	€7,99	FEDEX/DPD
Poland	€7,99	FEDEX/DPD
Portugal	€7,99	FEDEX/DPD
Slovakia	€7,99	FEDEX/DPD
Slovenia	€7,99	FEDEX/DPD
Sweden	€7,99	FEDEX/DPD
Turkey*	€7,99	DEUTSCHE POST/DHL/DPD
Norway*	€9,99	DEUTSCHE POST/DHL/DPD
Iceland*	€9,99	DEUTSCHE POST/DHL/DPD
Denmark	€15,00	FEDEX/DPD
Finland	€15,00	FEDEX/DPD
Greece	€9,99	FEDEX/DPD
Romania	€9,99	FEDEX/DPD

*Orders sent to Turkey, Norway, Iceland, Switzerland will need to pay duties on arrival, the customer must pay these duties, these are not Stance's responsibility

** Please note: we're currently NOT shipping to Switzerland 

Why is my country no longer listed?

We have temporarily suspended shipping to some countries in EU due to Brexit. We are working hard to bring countries back online in the coming weeks and months so please check back. 

Will my parcel be delayed at the border?

Once your order has shipped from our warehouse it will be passed to one of our selected couriers to be delivered to you. There is the potential for delays at the border, however our couriers will work to minimise these. If you experience any delays please don't hesitate to contact us.

How do I send back a return?

If you would like to return your order for any reason, please return it to us within 30 days. Please return your order and post it back to the below address, including a copy of your packing slip. Please note, due to Brexit your postal office or courier service may ask to see your original order tracking details & order confirmation. Please state on the picking slip the reason for your return:

Stance Europe

Unit 9, Kenwood Business Park

New Lane

Havant

United Kingdom

PO9 2NT

We unfortunately don't offer free returns, unless your product has been damaged or is faulty.

We recommend using a DDU recorded postal service for your returns as we cannot be held responsible for any items that are damaged or go missing whilst in transit.

More information about returns can be found here

Covid-19 Update

Stance takes the health and well-being of our team extremely seriously. We have put in place stringent safety measures to ensure that our warehouse team are working as safely as possible, in order to despatch your order to you.

 

Product Care