How do I send back a return?
If your Stance product has inadvertently become damaged during transit, or there is a fault with the product, please contact us to organise your return. One of our team members will be in contact to organise your return.
We will offer a refund on all orders, if the product is sent back to us in its original condition within 30 days of ordering.
Socks - Socks must be unworn and have the tags attached.
Underwear - All underwear (men's, boy's & women's) must be unworn and unopened in the original packaging.
T-Shirts - T-Shirts must be unworn and still have the tags attached.
Stance Europe cannot refund any delivery charges, unless an item is faulty or sent in error.
Product Image Disclaimer: Please note that although we make every effort to photograph our products accurately and describe them in detail, we cannot guarantee every photograph in production will accurately depict the actual colour of the merchandise. Please contact us with any questions about the colour, material, or size of any item before purchasing.
Once we receive your item as a return, it can take up to 5 working days to process your return. Any refunds issued can take up to 7 days to appear in your account. We can only refund the account that originally made the purchase.
At this time we are unable to process exchanges. If you would like to change the product you ordered, we would suggest processing a return and placing a new order.
We only offer free shipping for returns for any damaged products, or if a product has been sent in error.
Stance Europe is only able to accept returns of orders placed directly through www.stance.eu.com If you purchased your product elsewhere, please return it directly to that retailer.