How long will it take for my order to arrive?

Will my parcel be delayed at the border?

Christmas Delivery

Order by 2pm on the 18th December to receive by Christmas - select regions only; Germany, France, Belgium & Netherlands.

Our warehouse team are processing and shipping your order within one working day, however please be aware of potential local delays within the delivery networks. To combat this we are automatically upgrading all orders in selected regions to faster delivery to help minimise delays.

Do I have to pay duties?

Stance is covering all duties, so you do not have to pay any additional duties when your order arrives. All taxes are included within the price you see, and you will not incur any additional costs. Orders sent to Turkey, Norway, Iceland, Switzerland will need to pay duties on arrival, the customer must pay these duties, these are not Stance's responsibility.

How long will it take for my order to arrive?

Our UK based warehouse team will ship your order within 1 working day and then pass it over to our courier network. We will either deliver your order with Landmark Global, Deutsche Post, FedEx or DPD. Once your order is shipped you’ll receive a tracking number. Our current shipping times from dispatch are 3 to 10 working days.

How much does shipping cost?

Delivery costs to Europe can be seen in the table below. All delivery timings are based on working days. Each timing is an estimate.

Country	Standard Delivery (3 -10 days)	Courier
Germany	€6,99	LANDMARK GLOBAL/DPD
France	€7,99	LANDMARK GLOBAL/DPD
Netherlands	€7,99	LANDMARK GLOBAL/DPD
Italy	€7,99	LANDMARK GLOBAL/DPD
Spain	€7,99	LANDMARK GLOBAL/DPD
Belgium	€7,99	LANDMARK GLOBAL/DPD
Ireland	€7,99	LANDMARK GLOBAL/DPD
Austria	€7,99	LANDMARK GLOBAL/DPD
Switzerland*	€9,99	DEUTSCHE POST/DHL
Croatia	€7,99	LANDMARK GLOBAL/DPD
Czechia	€7,99	LANDMARK GLOBAL/DPD
Estonia	€7,99	LANDMARK GLOBAL/DPD
Hungary	€7,99	LANDMARK GLOBAL/DPD
Latvia	€7,99	LANDMARK GLOBAL/DPD
Lithuania	€7,99	LANDMARK GLOBAL/DPD
Luxembourg	€7,99	LANDMARK GLOBAL/DPD
Poland	€7,99	LANDMARK GLOBAL/DPD
Portugal	€7,99	LANDMARK GLOBAL/DPD
Slovakia	€7,99	LANDMARK GLOBAL/DPD
Slovenia	€7,99	LANDMARK GLOBAL/DPD
Sweden	€7,99	LANDMARK GLOBAL/DPD
Turkey*	€7,99	DEUTSCHE POST/DHL
Norway*	€9,99	DEUTSCHE POST/DHL
Iceland*	€9,99	DEUTSCHE POST/DHL
Denmark	€15,00	LANDMARK GLOBAL/DPD
Finland	€15,00	LANDMARK GLOBAL/DPD
Greece	€9,99	LANDMARK GLOBAL/DPD
Romania	€9,99	LANDMARK GLOBAL/DPD

*Orders sent to Turkey, Norway, Iceland, Switzerland will need to pay duties on arrival, the customer must pay these duties, these are not Stance's responsibility

Why is my country no longer listed?

We have temporarily suspended shipping to some countries in EU due to Brexit. We are working hard to bring countries back online in the coming weeks and months so please check back.

Will my parcel be delayed at the border?

Once your order has shipped from our warehouse it will be passed to one of our selected couriers to be delivered to you. There is the potential for delays at the border, however our couriers will work to minimise these. If you experience any delays please don't hesitate to contact us.

How do I send back a return?

If you would like to return your order for any reason, please return it to us within 30 days. Please return your order and post it back to the below address, including a copy of your packing slip. Please note, due to Brexit your postal office or courier service may ask to see your original order tracking details & order confirmation. Please state on the picking slip the reason for your return:

Stance Europe

Unit 9, Kenwood Business Park

New Lane

Havant

United Kingdom

PO9 2NT

We unfortunately don't offer free returns, unless your product has been damaged or is faulty.

We recommend using a DDU recorded postal service for your returns as we cannot be held responsible for any items that are damaged or go missing whilst in transit.

More information about returns can be found here